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Frequently Asked Questions

Find quick answers to the most common questions about using the platform.

Getting Started

Brands post Stacks, like clipping, UGC, music promo, or courses, with a budget and a CPM rate. You join a Stack, post content that matches the brief, and get paid based on the views your posts generate.

No. Payouts are based on views per post, not your follower count. A new account with strong content can out-earn a large one with weak engagement.

TikTok, YouTube, Instagram, and X are all supported, though the exact platforms accepted depend on each Stack's brief. Check the rules tab before you post.

Video Submission Rules

Open a Stack you've joined, upload your video link or file from the submission tab, and a brand or moderator reviews it. Once approved, it starts counting toward your payout.

No, each submission must be a unique post. Submitting the same video more than once for the same Stack is treated as a rules violation and can lead to a flag on your account.

Delete the incorrect submission from your submissions list before it's reviewed, then submit the correct link. Once a submission has been approved and starts earning, it can no longer be edited, only removed from your list.

Review Process & Video Status

Submissions are usually rejected for not following the Stack brief (wrong sound, missing hashtags, wrong platform) or for suspected fake views. Check the Stack's rules tab before resubmitting.

Stack's systems look for view patterns that don't match organic behavior, like sudden unnatural spikes or engagement that doesn't correlate with views. A flag pauses payout on that submission until a moderator reviews it.

Most submissions are reviewed within 24–48 hours. You'll see the status update on your submission from the dashboard as soon as it's actioned.

Payouts & Wallet

Stack takes a small platform fee from creator earnings: the exact rate is shown before you withdraw, so you always know your final payout amount up front.

Once your balance clears, you can withdraw to your linked Nigerian bank account via Paystack from the Wallet tab. Withdrawals typically settle within 1–2 business days.

View counts are scraped and reconciled on a schedule rather than instantly. If a submission was recently approved, give it a little time to reflect in your available balance.

Account & Affiliates

Yes. Every account has a unique invite link under Affiliates in Settings. You earn a bonus for creators who join and start submitting through your link.

Go to Settings → Payment Methods to add or change the bank account your withdrawals are sent to.

Account deletion is available under Settings → Security. Note that this is permanent and any unwithdrawn balance should be cashed out first.

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